Service Manager, The Cincinnati Insurance Company
Joe Clabaugh is a Service Manager with The Cincinnati Insurance Company. Throughout his 32-year career with Cincinnati, Joe has focused on providing exceptional customer service. Mr. Clabaugh honed his skills by observing and learning his customers’ workflows and needs, first as a claims adjuster and later as a service desk analyst and field analyst. He currently manages the agency and associate service desks along with Cincinnati’s Agency Technology Service teams. Mr. Clabaugh also leads Cincinnati’s Agent Information Technology Council, along with being a past member of the NetVU Executive Board of Directors and Past Chairman.